Privacy policy

At Meloriskin, your privacy matters. We’re committed to protecting your personal information and being transparent about how we use it. This Privacy Policy explains what data we collect, how we use it, and your rights.

📌 1. What Information We Collect

When you use our website, place an order, or contact us, we may collect the following:

Personal Info: Name, email, phone number, shipping address, billing address.
Payment Info: Collected securely via third-party providers (we do not store your full card details).
Order Details: Products purchased, order history.
Website Use: Browsing activity, IP address, device type, and cookies to help improve your experience.

🛍️ 2. How We Use Your Information

We use your information to:

Process and deliver your orders
Send order updates and confirmations
Respond to your questions or support requests
Improve our website and shopping experience
Send you promotions or updates (only if you opt in)

🔐 3. How We Protect Your Data

We use secure technologies and encryption to keep your personal information safe. Access is limited to authorized staff only, and we never sell your data to third parties.

🤝 4. Third-Party Services

We work with trusted third-party platforms (like payment processors and shipping carriers) to fulfill your orders. These providers have their own privacy policies, which we encourage you to review.

🍪 5. Cookies & Tracking

We use cookies and similar technologies to:

Remember your preferences
Track how our website is used
Improve performance and marketing

You can adjust your cookie settings in your browser at any time.

📧 6. Marketing Communications

If you subscribe to our newsletter or marketing emails, you can opt out anytime by clicking “unsubscribe” at the bottom of any email — no hard feelings!

🌍 7. Your Rights

Depending on your location, you may have the right to:

Access the personal data we hold about you
Request correction or deletion of your data
Object to or limit how we use your data
File a complaint with a data protection authority

To make a request, email us at support@meloriskin.com

👶 8. Children’s Privacy

Our products and services are not intended for children under 13. We do not knowingly collect personal data from anyone under this age.

🔄 9. Policy Updates

We may update this policy from time to time. When we do, we’ll update the date at the top of the page. Please check back periodically to stay informed.