Cancellation policy

Purchase Options & Cancellation Policy 🛒❌

We’re committed to making your shopping experience simple and stress-free. Please review our policy below for details on purchase types and cancellations.

🔄 One-Time Purchases

  • You can buy products as a one-off, no subscription required.

  • Once your order is placed, it’s processed quickly — so unfortunately, we cannot cancel one-time purchases after confirmation.

  • Please double-check your order details before completing your purchase.

📦 Subscription Purchases (if available)

  • Subscribe for automatic deliveries and enjoy consistent care plus exclusive discounts.

  • You can cancel, skip, or modify your subscription anytime through your account.

  • Changes must be made at least 24 hours before your next billing date to avoid being charged.

❌ Order Cancellations

  • If you need to cancel, please contact us within 1 hour of placing your order. After that time, it may already be packed or shipped.

  • Once dispatched, the order cannot be canceled.

💳 Failed or Cancelled Payments

  • If your payment fails, we’ll notify you via email and retry automatically.

  • Repeated failures may result in cancellation or a pause on your subscription.

💬 Need Help?

If you have questions or need to make changes to your order, contact us at:

📧 support@meloriskin.com
We typically respond within 24–48 hours (Mon–Fri).